Privacy Policy

Last updated: 29 April 2025

This Privacy Policy explains how Corporate Receivables Solutions (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data. We are committed to respecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other relevant local privacy regulations, such as the California Consumer Privacy Act (CCPA) in the United States.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Who We Are

Corporate Receivables Solutions is a trading name used by a limited company registered in England and Wales. For legal and regulatory reasons, full company details are available upon request.

We provide international B2B receivables collections services.

For the purposes of data protection law, we are the Data Controller of the personal data we process.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact details (name, email address, telephone number, business address)
• Job title and company information
• Communications sent to or received from you
• Payment or banking details, if relevant to the recovery process
• Information related to outstanding debts or business transactions
• Technical information (IP address, browser type, etc.) via cookies when using our website

3. How We Use Your Personal Data

We use personal data for the following purposes:

• To provide our debt recovery and receivables services
• To contact you regarding a case or business inquiry
• To manage client accounts and billing
• To comply with legal or regulatory obligations
• To improve our website and user experience
• To maintain internal records

We do not use your personal data for marketing purposes without your consent.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Performance of a contract – when processing is necessary to fulfill our services
• Legal obligation – to comply with laws and regulations
• Legitimate interest – in managing our business and preventing fraud
• Consent – where required, such as for website cookies or optional communications

For individuals located in the EU, we rely on the EU GDPR‘s lawful bases for processing, particularly performance of a contract, legal obligation, and legitimate interest. For California residents, we comply with the CCPA, where applicable.

5. How We Share Your Information

We may share personal data with:

• Our service providers (e.g., IT and cloud hosting companies)
• Law firms or collection partners assisting in debt recovery
• Regulatory authorities if required by law

We do not sell or rent your data to third parties.

6. International Transfers

We may transfer your personal data to countries outside of the UK, EU, or the US. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCC) for transfers from the EU and UK to other countries.
• Adequate protections in accordance with US data protection laws, where applicable.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. In general, this means retaining data for a minimum of 6 years after a case is closed, unless a longer period is required.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to or restrict certain processing
• Withdraw your consent at any time (if applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, the European Data Protection Supervisor (EDPS) if you are in the EU, or the California Attorney General if you are based in the United States

For California residents:
In accordance with the California Consumer Privacy Act (CCPA), you have the following rights:

• The right to request disclosure of the personal information we have collected about you;
• The right to request the deletion of your personal information;
• The right to opt out of the sale of your personal information (if applicable).

9. Security of Your Data

We take reasonable steps to protect your data from loss, misuse, or unauthorized access. This includes secure storage systems, encryption where appropriate, and restricted access protocols.

10. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content.
You can choose to accept or decline non-essential cookies when you first visit our site. You may also manage your cookie preferences at any time via your browser settings.
For more details on the types of cookies we use and how they function, please refer to our Cookie Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your data, please contact:

Corporate Receivables Solutions
Email: contact@corporatereceivables.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this Privacy Policy periodically for the latest information on how we handle your personal data.